What do we collect?
We may collect, store and use the following kinds of Person and Non - Personal data:
Information You Give Us: Information that you provide to us for the purpose of registering with us or creating an account with us.
Transactional Information: Information relating to any transactions carried out between you and us on or in relation to the Platform, including information relating to any purchases you make of our Courses/Content.
Information Required for Services: Information that you provide to us for the purpose of subscribing to our Platform services, email notifications and/or newsletters.
Any other information that you choose to send to us
How do we use your personal data?
Provide, troubleshoot, and improve BI Services. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of our Services.
Recommendations and personalization. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with our Services.
Communicate with you. We use your personal information to communicate with you in relation to Services via different channels (e.g., by phone, email, chat).
Advertising. We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads.
We will at all times provide you with the option to not provide the Personal Information or Sensitive Personal Information (within the meaning of the IT Act, 2000 and its rules) that we seek from you. Further, you shall, at any time while using the Website/Service, also have an option to withdraw your consent given earlier to us to use such Personal Information or Sensitive Personal Information. Such withdrawal of consent is required to be sent in writing to us at BETTERINVEST FINADVISORS PRIVATE LIMITED, of the address at 40/8, Indira Gandhi St, Palayapalayam, Erode - 638011. In such event however, the Company fully reserves the right not to allow further usage of the Website or provide any Services/Products thereunder to you.
Sharing of the Information
Any service provided through Our Platform may be provided either by BI or its vendor, dealer, OEM, channel partners and other third parties ("Other Entities") which are registered with BI to render the services or provide products through Platform or otherwise. You acknowledge and agree that BI may share, disclose, transfer or part with Your Information to Other Entities depending upon the type of Product or Service You are looking for or for one or more of the permissible purposes. BI may also share Your personal information or non-personal information where it is required to share the same with such Other Entities for providing You the product or service and You provide BI, Your unconditional consent to do the same.
BI may share statistical data and/or other non-personal information or details to facilitate various program or initiatives launched by BI, third party service providers, partners or financial institutions, from time to time,
We use other third parties such as a credit/debit card processing company, payment gateway, pre-paid cards etc. to enable You to make payments for buying products or availing services on Platform. When You sign up for these services, You may have the ability to save Your card details for future reference and faster future payments. In such case, We may share Your relevant Information as necessary for the third parties to provide such services, including Your name, residence and email address. The processing of payments or authorization is solely in accordance with these third parties policies, terms and conditions and We are not in any manner responsible or liable to You or any third party for any delay or failure at their end in processing the payments.
The information so collected may be shared with Government of Semi-Government Body, Registrar and transfer Agents/ Collecting Banks/ KYC Registration Agencies (KRAs) / Custodian/ Central Depository Services (India) Limited (CDSL) etc. solely for the purpose of processing Your transaction requests or serving You better. The information so collected by BI shall be shared by BI with any Governmental and/or Judicial Agencies (eg. Police Authorities/investigating agencies like CBI, EOW etc.) or other authorized law enforcement agencies (LEAS) mandated under law to obtain Your Information for the purpose of verification of identity or for prevention, detection, investigation including but not limited to cyber incidents, prosecution, and punishment of offences etc.
Data Security Protection Measures
The Company takes security measures mandated by the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011. Apart from the above, the Company has the following security measures in place
The BI Website and / or BI App have stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
Your Information will primarily be stored in electronic form however certain data can also be stored in physical form. We may store, collect, process and use your data in countries other than Republic of India but under compliance with applicable laws.
We may enter into agreements with third parties (in or outside of India) to store or process your information or data. These third parties may have their own security standards to safeguard your information or data and we will on commercial reasonable basis require from such third parties to adopt reasonable security standards to safeguard your information / data.
It is clarified that Force Majeure events includes any event which is beyond the reasonable control of BI which may include but not limited to sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorised access to computer, computer system or computer network, computer crashes, breach of security and encryption.
To the extent that we are required to do so by law.
In connection with any legal proceedings or prospective legal proceedings;
In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
To the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling
Sale, merger of the Company
Information collected by the Company is considered to be trade secret of the Company. As the owner of such trade secret, the Company has right to disclose or sell the Information as an asset of the Company during any sale or merger.
Changes to the Policy
Links to other websites
The BI Website and / or App may carry links to other websites. Your use of and activity at such other websites are at your own risk and the Company takes no responsibility regarding Information dissipated by you at such websites.
Disclaimer as to Loss
Though the Company takes measures that are the current legal standard for the protection of your data, in the event of any unauthorized leakage of said data; the Company shall not be liable in any manner whatsoever for the same. By using the Website and/or signing up for an Account, you agree to the same.
In purview of the Telecom Regulatory Authority of India (“TRAI”) guidelines, You hereby authorize BI, and its affiliates/partners or otherwise who are accessing Your information by virtue of their association with BI to communicate with You through whatsapp, telephone/mobile, Email, SMS or other modes of communication (now available or may be available in future)
Rights to Control Your Personal Information
Rectify Your information: We take all reasonable endeavors to update Our records with latest information as provided by You, however if you see any discrepancy in Your personal information, You may edit some of Your personal information or contact Us through Our Data Protection Officer/Grievance Officer to have Your information updated with Us.
Object to, or Limit or Restrict the Use: You can ask Us to stop using or to limit Our use (in partial or full) Your Personal Information (past, existing or future).
Withdraw Consent/Opt-out: At any time, you can withdraw consent that You have provided to Us by writing an email to us at email@example.com.
Our Grievance Officer shall undertake all reasonable efforts to address your grievances at the earliest possible opportunity. You may contact us at:
Grievance Officer (provided in accordance with the IT Act, 2000 and its rules) : Sedhumanikandan ER, firstname.lastname@example.org.
Customer Support: Reach out to us on email@example.com , in case of any queries.